"She had trouble believing that we got everything for the price we paid."
Customer letters
Twenty-nine years of coastal word-of-mouth.
Real names, real Panhandle and Gulf Coast cities, real measurements. These letters are pulled from our 150+ five-star Google reviews and 29 years of repeat customers from Pensacola to Panama City Beach.
5.0 stars on Google
150+ reviews
29 years
Pensacola to PCB
Customer Voices
Three decades of windows we still get thank-you notes for.
These are real notes from real customers. Some are decades old, some came in last month. Every one of them measured a window with us, sat with our samples, and let us back. The standing offer is the same one Ray made out of a Douglasville shop in 1996: a free consultation, a 50% deposit to activate your order, and the balance due the day everything is up and operating.
"We saved when we purchased in Georgia and saved even more when we purchased in Florida. Finally retired!!"
"You have been everything that she said, 'completely turn-key'. The products work flawless and exceed the development criteria."
"You provided room darkening shades with thicker cells that fit snug with almost no light leak."
"Mom and Dad really love the new blinds. Boy were they surprised when they returned from vacation!"
"We are one of those customers that you seldom hear from because our orders just pop up and are filled without a flaw."
"It is hard to believe that we ordered 23 faux wood blinds at 9AM and they were delivered by 3PM."
"Who would have ever thought that we could buy custom made shutters in Atlanta, Georgia for our home in Conway, Arkansas for $7.00 a square foot less."
"From order to installation, your company made it trouble free. All the products were on time, operate without a flaw and are simply beautiful."
"Your company makes being a contractor a pleasure and I wished I could say that for all the other trades."
"From the first call, your representative was at our home, the order was placed and in 3 calendar days the blinds were delivered."
"Great price, excellent service, state-of-the-art products, thank goodness we found you!"
"The plantation shutters that us kids ordered for her trailer was everything that she has always dreamed of."
"The new shades with the day/night feature the you provided were exactly what we needed. Not only are they quiet, but, they make it easier to keep it cool inside."
"The speed in which it was replaced was simply an amazing!"
"In less than one year, we have saved enough in utilities and lack of maintenance expense to completely pay for the shutters."
"Michael gave me a free lesson in measuring, showed us the product samples and explained their insulation and privacy values."
Why so much word-of-mouth
What customers consistently say first.
Three themes come up over and over in the letters. The first is the one-hour response. Most window treatment companies on the Panhandle take two to five days to call back. We answer the same day, almost always within the hour. The second is our deposit terms. Customers expect a third to half up front. We ask for a 50% deposit to activate the order, with the balance due at installation. The third is the install crew. Our installers have been with the shop for years, and the work shows in how they handle furniture, dust, the salt-air-corroded shutter hardware on a re-install, and the little details like making sure every louver tilts uniformly across a 12-window wall.
If you want to see the work that produced these letters, our project gallery shows 13 case studies from Pensacola to PCB. If you want to know exactly what to expect before your own consultation, the how it works page walks through every step.
Begin here
Have us at your window this week.
Tell us where you live on the coast and what you have in mind. We respond within one hour.
No obligation. 50% deposit, balance install day. Samples and a written quote on the spot.